Shipping Policy
Domestic Shipping (India)
DreamDiecast ships across India to all serviceable pin codes, covering metros, tier-2, and tier-3 cities across all states and union territories.
- Free shipping on orders ₹3,500 and above, including Hot Wheels and Matchbox
- Standard delivery: 5-7 business days
- Flat rate of ₹120 per order below ₹3,500
- Pre-order deposits: no shipping charge upfront; ₹120 shipping is collected with your final balance payment when the model arrives
International Shipping
We also ship internationally! International shipping rates are custom and vary based on destination, weight, and package dimensions. Contact us on WhatsApp at +91 91487 24708 for a shipping quote to your country.
Courier Partners
We partner with professional courier services to ensure reliable, trackable delivery across India. The courier partner is selected based on your pin code for optimal delivery speed and reliability. If Professional Couriers is unserviceable to your pin code, we ship via India Post or Delhivery instead. International shipments are handled through custom arrangements.
Collector-Grade Packaging
Every model ships in premium protective packaging designed specifically for diecast collectibles. Our packaging process includes:
- Individual bubble wrap around each model
- Rigid corrugated outer box to prevent crushing
- Foam inserts for high-value items (1:43 and 1:24 scale)
- Fragile stickers and handling instructions on the outer package
Order Processing
We are currently shipping 3 days a week. Orders are batched and dispatched on shipping days. You will receive a tracking number once your order has been dispatched.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email and WhatsApp. You can track your shipment status through the courier partner's website or through your account on our platform.
Damage During Transit
If your package arrives damaged, please contact us immediately on WhatsApp at +91 91487 24708 with full 360-degree images and an unboxing video. Please note that Lost in Transit (LIT) and Damaged in Transit (DIT) claims are not covered without a proper unboxing video. See our Returns Policy for full details.
Legal Entity: Legallylite LLP
Last updated: June 2026